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FAQ

Frequently Asked Questions

Does Pulzor need an external server?
No. All monitoring runs directly on your device. No external servers, no cloud dependency.
How does background checking work?
Pulzor uses iOS background app refresh to check your monitors periodically, even when the app is closed. Background intervals are managed by iOS and may vary depending on system conditions, battery, and usage patterns.
Does my data sync across devices?
Yes, through your personal iCloud account. No third-party servers are involved.
What happens without internet?
Pulzor detects connectivity before each check cycle and skips checks when offline, preventing false alarms.
Can I monitor servers on my local network?
Yes! With the VPN feature (Pro/Ultimate), you can monitor servers behind firewalls and in private networks.
Is it compatible with Apple Watch?
Yes. Pulzor includes a full companion app for Apple Watch with real-time sync, remote controls, and complications.
Can I run SSH commands and schedule tasks on my servers?
Yes. With Ultimate, you can create secure SSH profiles, execute 179+ predefined commands for 18 operating systems, create your own custom commands, and schedule recurring tasks with execution limits and auto-recovery.
Does Pulzor work with Siri?
Yes. Pulzor includes 6 Siri Shortcuts: check status, run immediate checks, pause/resume monitors, and check SSL expiry — all by voice, in 50 languages.

Troubleshooting Tips

  • Make sure you have the latest version of Pulzor from the App Store.
  • Check that Background App Refresh is enabled in Settings > General.
  • For VPN issues, verify your credentials and test the connection manually.
  • If iCloud sync isn't working, check Settings > [your name] > iCloud.

System Requirements

iOS 18.0 or later

iPhone compatible with iOS 18

watchOS 11.0 or later

Apple Watch Series 9+

Download & Updates

Get the latest version of Pulzor with all new features and improvements.

Download on theApp Store